B2B Data & System Management
The systems are only as good as the data that is powering them and we've learnt the hard way. From data system design, pricing strategies and business intelligence we have the experience of taking complicated data and structuring it in a way that improves many business touch points.
SME² offers expertise in the following:
- Business Intelligence systems
- CRM system
- E-Commerce web design
- E-Commerce development roadmaps
- B2B Trade portals
- Pricing strategies
- Data structure management
“Having responsibility for launching an E-Commerce channel for the business that was established in wholesale distribution we achieved revenue of £500k in the first year and the trade portal accounted for 33% of all business sales in its first year. In 2020 we were awarded E-Commerce business of the year from the Welsh Chamber of Commerce.
Through developing the e-commerce channels we enabled the systems to work for us and reshaped our internal processes to allow the internal resource to focus on customer interactions rather than data inputting.
Pricing and Data strategy needs to be contemporary to allow other systems to function but also sympathetic to the current customers needs. This is complex but necessary and have been there and got the t-shirt!
With experience of working with a Business Intelligence and CRM system I understand how powerful this can be to the business not just from a sales position but company wide. Through simple to use dashboards you can empower the sales team and arm them with real-time data to structure sales calls.”
Richard – Founder SME²
Talk to us about a free evaluation on where we can support.
We want to know your needs exactly so that we can provide the perfect solution. Let us know what you want and we’ll do our best to help.